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Property Managers: The Unsung First Responders of Rental Properties

The winter of 2017 was one for the books. From relentless rainstorms on the West Coast causing floods and landslides, to deep freezes hitting Montana at 40 below, and hurricanes slamming the East Coast—Mother Nature reminded us just how unpredictable and unforgiving she can be.

In the midst of every natural disaster, one thought often comes to mind: “What if that was my property?” And more importantly—“Who would handle the aftermath?”

For many investors and landlords, property management is often thought of as tenant placement, maintenance coordination, and rent collection. But in times of crisis, a professional property manager becomes your first responder.


Before the Storm: Preparedness Is Everything

A proactive property management team doesn’t wait until disaster strikes. We prepare ahead of time to safeguard both your investment and your tenants' well-being. At Oracle Property Solutions, this includes:

  • Clearing gutters and downspouts to prevent flooding

  • Checking sump pumps in basements and crawl spaces

  • Trimming trees away from roofs and powerlines

  • Advising tenants to stock up on emergency supplies

  • Coordinating generator access for remote properties

  • Ensuring vendors are on standby for urgent calls

  • Providing sandbags or weather alerts when necessary


When Technology Matters: Staying Connected During Crisis

In disaster situations, communication is key—and downtime is not an option. That’s why our systems are cloud-based, ensuring we can continue operations even if the physical office is inaccessible.

Imagine an office lost to fire or flood—no access to leases, accounting records, or even keys. It’s a worst-case scenario that can be avoided with the right digital infrastructure.


The Importance of a Disaster Plan

Just like fire departments run drills and encourage emergency readiness, property managers should have a formal disaster response plan. At Oracle, we take this seriously.

Here are just a few essentials we monitor monthly, quarterly, and annually:

  • Updated owner and tenant emergency contact info

  • Verification of tenant renter’s insurance

  • Backup phone systems with emergency messaging

  • Off-site and cloud-based backups of leases, maintenance records, accounting data

  • Remote access to vendor contact info

  • Social media (like our Facebook page) with live updates during crises

  • Regular disaster response drills with our team


After the Storm: Where the Work Begins

Once a weather event has passed, your property manager steps into action:

  • Assessing damage to the property

  • Obtaining bids from trusted vendors

  • Managing repairs and restoration

  • Coordinating temporary housing for displaced tenants

  • Working with insurance companies on behalf of the owner

  • Keeping owners informed every step of the way

This is where true property management value shines. It’s not just about having vendors—it’s about having relationships that get you to the front of the line when every minute counts.


Your Property Manager Is Part of Your Emergency Team

When disaster strikes, having a trusted, prepared property manager in your corner makes all the difference. At Oracle Property Solutions, we pride ourselves on being more than just managers—we’re your first line of defense during emergencies.

If you're a property owner, ask yourself:

Does your property management company have a disaster plan?
Do you know your role when an emergency happens?

If not, let’s talk. We’ll walk you through our process and ensure you’re informed, prepared, and protected—because that’s what true partnership looks like.

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